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At the start of my career as a contract manager, I was often confronted with drafting, proofreading or negotiating the famous “SOW”, which in French is pronounced “seau”, or “sot”, or “sceau”. This SOW has nothing to do with his namesakes (nor with the soccer player Moussa Sow). We explain what a SOW is and … Read more
For several years now, IT has played a central role in the smooth running and development of companies and public bodies of all sizes. However, the day-to-day management of information systems is not an easy task, and outsourcing has become a common practice, with a number of advantages and risks that need to be assessed … Read more
HRIS, ERP, PIM, CLM, CRM… software is everywhere, and is now essential to the running of any business. The implementation, maintenance and support of such software involves the negotiation and conclusion of license agreements (also known as SLAs, or Software License Agreements, not to be confused with its namesake, the SLA for Service Level Agreement). … Read more
When a company decides to outsource the management of its information systems, it generally signs a facilities management contract with a service provider, often confused with a Managed Services Provider (MSP). This type of contract is essential to ensure that the service provider meets the company’s needs and delivers quality services. In this article, we’ll … Read more
The CCAG TIC, or Cahier des Clauses Administratives Générales pour les marchés de technologies de l’information et de la communication, is a framework governing the procurement of IT goods and services by the French administration. As a contractor, it’s important to be aware of the points to watch out for when using the ICT GCC … Read more
